The University of Victoria Scores an A+ with Automation

Meet SailPoint customer, the University of Victoria. They are a globally top ranked public research university. When it was time for them to replace their legacy Oracle tool, they looked for an identity solution that could handle their changing business needs. As is typical in higher education, the University of Victoria has a large number of users – 23,000 students and 6,000 employees with some overlap between the two. They needed an identity solution that would not only automate the provisioning of access, but would take the overlapping identities into consideration as well.

With SailPoint in place, the University of Victoria has been able to:

Respond Quickly to Changing Business Needs – The University had to suddenly and without warning provision access to Microsoft Teams and Zoom for all its users. They were able to do it with ease using SailPoint’s connectors.

Save Time – Previously provisioning a new account was an overnight batch job, now with automatic provisioning in place it only takes a minute.

Increase Visibility – The University’s help desk now has a single centralized dashboard where they can pull up the profile of a user and see all the key information in one place.

Paul Hilchey, Identity Analyst at the University of Victoria shares more about their identity journey, why the program is important to the university and their biggest wins in the video below.