Smart, Agile, Secure: AI-powered identity security with SailPoint Harbor Pilot

The SailPoint Blog
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In a time when cyber threats evolve faster than defenses, security leaders are in a constant race to protect their organizations. As the number of users, applications, cloud environments, and regulations continues to grow, staying ahead of security threats can be increasingly difficult if you’re using traditional methods with limited resources. According to the Information Systems Audit and Control Association (ISACA), 59% of cybersecurity leaders say that their teams are understaffed. Further, identity and access management remains the most sought-after skill set for IT teams. To make the most of their resources, organizations need a smarter, faster way to access information, receive task guidance, and leverage AI-driven insights for better decision-making.

AI for identity security: Meet SailPoint Harbor Pilot

We’re thrilled to introduce SailPoint Harbor Pilot—a powerful set of AI digital agents designed to transform identity security. With Harbor Pilot, organizations can seamlessly access comprehensive insights and contextual support, automate complex tasks, and make precise, informed access decisions faster than ever. These agents, akin to highly skilled digital assistants, utilize Large Language Models (LLMs) and other AI models to interpret data, learn from experience, and autonomously execute tasks. Harbor Pilot AI agents help boost productivity and resilience by delivering fast access to expertise— amplifying the impact of your identity teams.

SailPoint's Harbor Pilot is designed to simplify and transform the way organizations implement and maintain their identity security program. SailPoint Atlas provides the foundation to bring together cutting-edge AI tech and a robust data model to enable its capabilities. Harbor Pilot orchestrates a set of AI agents to perform various tasks and executes actions in Identity Security Cloud based on a user’s natural language prompts. This collaborative approach, driven by customer feedback, allows the initial set of AI agents to power essential use cases, tackling some the most pressing identity security challenges. We are introducing the following two foundational Harbor Pilot capabilities with more to come:

Documentation Q&A

Our Harbor Pilot Documentation Q&A helps identity teams quickly find relevant information across multiple security products using natural language search. By instantly retrieving key documentation and suggesting best practices, it reduces search time, boosts productivity, and helps teams stay up to date with evolving security standards.

Workflows Generator

The Harbor Pilot Workflows Generator simplifies automation by guiding identity admins through workflow setup by simply using conversational prompts. It uses AI to generate structured workflows, detect inefficiencies, and provide real-time troubleshooting—reducing setup time and enhancing security.

Building trust in AI: Safeguarding Harbor Pilot through responsible AI

At SailPoint, we prioritize innovation while preserving safety and security, and Harbor Pilot is no exception to this commitment. Harbor Pilot includes multiple safeguards to prevent abuse while allowing users to maintain control.

To find out more about how SailPoint approaches and implements the use of AI tools, check out our Trust Center.

What’s next

In addition to iterating upon the capabilities in our initial launch, we plan on continuing to refine and add new agents and features to Harbor Pilot. As a testament to SailPoint's commitment to innovation, Harbor Pilot is leading the way in the identity security space, providing organizations with the tools they need to succeed in today's complex security environment.